| Customization: | Available |
|---|---|
| After-sales Service: | 12 Months |
| Warranty: | 12 Months |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
COMPANY SERVICE
ServicesPre-sales Service
1. Provide expert technical advisory services to assist customers in making the best selection;
2. We provide our customers with comprehensive technical information, detailed drawings, and other essential documentation they require.
3. We warmly welcome both new and long-standing customers to visit our factory for in-depth discussions and firsthand experiences at any time.
Sales Service
1. We supply our customers with meticulously prepared drawings of equipment, piping, and foundational structures tailored to their site specifications.
2. We promptly address inquiries regarding specifications, performance, and parameters. We recommend solutions that are most suitable and cost-effective for each customer's unique needs.
3. Immediately upon contract signing, we initiate precise production planning to ensure timely delivery.
After-sales Service
1. We offer expert technical advice throughout the installation process to ensure optimal setup.
2. Upon commissioning, we provide free operational support for the blower package within China, typically taking two days. For sites outside China, commissioning services can be arranged upon further discussion.
3. We create detailed user profiles and regularly send maintenance and repair guides to ensure your equipment remains in optimal condition.
4. During the warranty period, if any quality-related issues arise under normal use, please submit a written problem description. We commit to responding within 24-48 hours.
5. Even after the warranty expires, we are dedicated to resolving issues not caused by improper use. All repairs are billed at cost, and we offer spare parts at competitive prices for long-term support.
1. What products do you offer?
Our primary products include roots blowers, rotary blowers, centrifugal fans, side channel blowers, submersible sewage pumps, centrifugal pumps, submersible mixers, and various water treatment equipment.
2. What applications are your products designed for?
Our products are extensively utilized in industries such as environmental protection, electricity, water treatment, chemicals, building materials, and more.
Air blowers can be used for:
a. aeration and backwashing in sewage treatment plants;
b. desulfurization and ash removal in power plants;
c. pneumatic conveying and pipeline cleaning in cement plants and the food industry; d. supplying oxygen in aquaculture.
Water pumps can be utilized for:
a. drainage of sewage containing solids, wastewater, rainwater, and urban water supply;
b. garden irrigation;
c. boosting pressure for firefighting; d. long-distance water transportation.
Submersible mixers are ideal for:
a. treating municipal sewage and industrial wastewater;
b. mixing and thickening sludge water.
3. What sets you apart from other suppliers?
Established in 1994, our company boasts nearly 20 years of expertise in production and sales. We are equipped with advanced production and testing facilities, a stringent quality control process, and a dedicated R&D department. Our products are highly regarded both domestically and internationally.
Quality, price, craftsmanship, and customer service are our top priorities. In all these areas, we demonstrate unmatched excellence. Discover more about us on our website.
4. How do I choose the right model?
Consider the following factors when selecting models and quantities:
a. For fan selection: working environment, gas composition, pressure, air capacity.
b. For pump selection: working environment, media type, head, and flow rate.
c. Mixer Selection: Considerations include the working environment, tank shape, tank depth, and water depth.
5. Can you provide some customer cases for our reference?
Please refer to our corporate information under Sales Records for detailed customer cases.
6. Can I get a good price?
Our products are competitively priced to ensure cost-effectiveness. Please send your inquiry to us, and we will respond to your request within 24 hours.
7. What payment methods do you accept?
We accept both T/T and L/C payments.
8. How long does delivery take?
The delivery date depends on the model, specification, and quantity required. When we provide a quotation, we include the delivery date. If you need an earlier delivery, we will strive to accommodate your request.
9. Will you keep me updated on the production progress?
Absolutely. After you place an order, we will send timely updates on the production progress.
10. How will the goods be packed?
Our products are generally packed in wooden cases that have been fumigated to meet ISPM15 requirements.
11. What is the warranty period?
The warranty starts from the date of the BL (AWB) and lasts for 12 months.
12. How can I get the right spare parts for your products?
Each product has a unique serial number, serving as its identity. To get spare parts, please contact us with the serial number, and we will provide the appropriate parts in accordance with the warranty terms.
13. Do you offer on-site installation and commissioning services?
We offer on-site installation and commissioning services tailored to your requirements. Details and pricing will be outlined in a specially signed foreign technical service contract.
14. Do you provide operator training services?
We offer operator training based on your requirements. The training will be conducted in accordance with a specially signed training agreement.
15. What should we do if the product fails?
In case of failure, please send us a detailed description and pictures of the issue. We will respond within 24 hours and provide solution proposals within 48 hours.
){kind=link}